| |
| What is the
currency stated in the website? |
| All currency is in
Singapore dollars. |
| |
| Can the items be
shipped to countries outside Singapore? |
| Yes, we shop to all
countries. Shipment cost is pre-calculated for
selected items |
| |
| Is the price stated
in website inclusive of delivery cost? |
| There will be delivery
charges. When you start filling up the online
order form, you will be asked to select the mode of delivery
and the extra cost for the delivery will be shown in the
form. |
| |
| How do I make an
order? |
| Except for customised/
personalised DIY lamp, you will find a 'buy now' button
next to stated price. To make an order, click on
the 'buy now' button and start filling up the online
order form. |
| |
| Can I pay by credit
card? |
| To pay by credit card,
you will need to select the mode of payment as 'by
credit card via paypal'. You do not need to hold an
account with paypal. We will send you an email via
paypal with attached instructions. You need only
follow the instructions and fill up all relevant
information and you are done with it. If you
already have a paypal account, you should provide us the
email address you have registered with paypal for easier
transaction. |
| |
| Can I return
received items? |
| All goods sold is not
returnable. However. especially for apparel, you may be
allowed to exchange for different sizes for the same
design. All cost of exchange is borne by buyers.
If the same design do not have the right size you need,
we will at our liberty to allow for exchange for a
different design. |
| |
| Are the delivery
charges shown when filling up the online form for
worldwide delivery? |
| The delivery charge
shown in the online form is for delivery within mainland
Singapore only. For delivery outside mainland
Singapore, we will send you a proposed charges to your
respective country. |
| |
| How long will I
receive the item after I place my order? |
| For postal delivery
within Singapore, it will usually take 7 days upon
receiving payments. For meeting up at MRT and door
delivery, arrangement to be made subjected to
convenience to all parties which usually take 7 working days
upon receiving orders. |
| |
| Is there warranty
provided for items received? |
| Please read all
warranty clauses at
http://www.bizinnet.com/info/warranty.htm
|
| |
| Do we have to pay
GST? |
| We are not a GST
registered company. |
| |
| Are all the items
shown in the website already in Singapore? |
| All items (except the
Zen Pendants) exhibiting
in the website is already in Singapore. |
| |
