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learning material  - motivational e-books

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电子书  E-Book
 
 
  动人动心
S$ 10.00     CD ROM 
in PDF format
 
   
  作者：钟骏源
  author : Ian Chung
   
 
-  认识4种演讲心理状态管理
-  认识名家惯用的4种讲演风格
-  认识5种动人动心的讲演技巧
-  认识8种演讲禁导
-  掌握6种讲台空间运用和魅力强化技巧
 
 
 

如何强化尼领导魅力
S$ 20.00     CD ROM 
in PDF format
 
 

作者：钟骏源，苏劲兴
author : Ian Chung, Andy Soh
   
 
-  5 种领导人应具备魅力
-  4 种发挥影响力技
-  5 种常犯领导大忌
-  4 种管理激励团队方法
-  建立魅力, 第一印象和成功事业的关建
-  2 种恩威并用的领导秘诀
-  4 种提升个人魅力要素
-  3 种让别人喜欢你的技巧
-  4 种独领职场和打动人心的秘诀
 
  掌握客户服务关健
S$ 12.00   CD ROM
in Powerpoint format
 
提升业绩和竟争力
 
作者：钟骏源
author : Ian Chung
 
-  如何改善企业客户服务水平
-  如何拥有GEMS精神待客
-  桌越服务的四大技巧
-  认识LTV提升业绩
-  员工心态管理
-  如何应们付顾客投诉
 
  礼物钟老师解读
S$ 12.00   CD ROM
in PDF format
 
   
  讲师 ：钟骏源
  trainer : Ian Chung
 
 
 
 

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认识老师
 
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. Society of Sales and Specialist (Singapore)
 
 
 
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